🛠️📦 Become a key player as an Account Manager / Business Sales professional in the dynamic retail logistics sector, where every solution makes a difference 📦🛠️

The benefits of taking on this role include: 🌟

👥 Company Values: Tradition, innovation, team spirit, esteem, and trust.
⏰ Work Schedule: Monday to Thursday, start between 8:00 and 9:00 AM, with finishing times between 5:00 and 6:00 PM, and Fridays finish at midday.
🕒 Short Fridays: End your workweek early and kickstart the weekend!
📃 Permanent Contract: Job security and stability.
💸 Competitive Salary: Market-aligned pay, plus variable incentives and a company car.
🎓 Continuous Training: Build a tailored career development plan to meet your role and growth needs.
📍 Location: Belgium.

In this role, you will perform: 🛠️

Customer Account Management

• Developing strong relationships with customers
• Answering client queries
• Working with internal departments to ensure that client needs are understood and satisfied
• Resolving complaints and keeping track of all processes that pertain to the client’s desires
  
  

Technical Direction

• Management of warranty claims in collaboration with back office team.
• Follow-up of issues resolution. (on-site intervention, Remote Support)
  
  

Resource management

• Ensure a close working relationship within the Customer Services organisation and other disciplines and departments
• Resources & intervention planning in collaboration with CS organisation France/Belgium

Business Controlling & Development on Installed Base Customers

• To ensure scope of supply fulfilment of existing SLA´s
• To ensure SLA renewal
• Cost controlling of SLA´s
• Identifying new business opportunities among existing customers
• Budget planning (SLA´s, Spare Parts and additional support services)
• Elaboration of new SLA´s for new projects/sites following global CS business strategy

Business Development new customers

• Generation of new business opportunities outside of Installed Base
• Accessible Market analysis in collaboration with Market Sales Team

What are we looking for in you? 🔍
🎓 Technical Education: University degree.
🔧 Experience: 5 years as an Account Manager in an industrial environment.
🗣️ High English proficiency: C1 level.
🗣️ High Flemish proficiency: C1 level.
✈️ Availability: Willingness to travel (operating within the Benelux region: Netherlands / Belgium).
🚗 Requirement: Valid driver's license.

If you meet the requirements and are ready for a new challenge, we want to meet you! 💼🚀

🌟 Join the Team and transform your potential into success! 💼